Keeping Your Details Up to Date – Patient Update Form

Thank you to everyone who has already updated their details, either through HotDoc or by completing the paper form at our clinic – your time and effort are appreciated.

If you’ve already completed the form and receive another prompt from HotDoc, you can simply disregard it.

If you haven’t updated your details yet, here’s a quick overview of what to expect.

Our new medical software includes exciting features designed to enhance your experience, such as a more comprehensive online booking process and improved communication options. To get the most out of these updates, it’s important that your details and consents are accurate, as we know they can change over time. Keeping them up to date ensures that we can communicate with you via SMS and email to help manage your health.

A Patient Details Update Form is now available, and you can complete it:

• Electronically via HotDoc when booking an appointment

• In person at your next visit with a paper form and assistance from our team

We know updating details can take a little time, and we really appreciate your effort  - it really does helps us provide you with the accurate and quality care.

As part of this update, you’ll also have the option to register for MyMedicare, a voluntary program that strengthens your connection with your general practitioner (GP) and primary care team. Benefits of registering include:

• More personalised care based on your ongoing health needs

• Better continuity of care by staying connected to your regular practice

• Access to longer Medicare-funded telehealth consultations (if you're eligible)

• Improved care planning for patients living in residential aged care homes

• Stronger support for managing chronic or complex conditions

• Additional benefits to come as the program continues to roll out

If you have any questions, our team is happy to assist and provide you with more information.